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360Medlink News
The City of Montreal is proud to announce the inaugural winners of the Sustainable Development Program, a partner initiative to C40 #Women4Climate that is helping climate leaders to make their mark, including a majority of female entrepreneurs.

Each winner will attend a unique 10 month Sustainable Development Course, empowering them to create innovative solutions and implement sustainable business models, while bringing value to society as a whole.

360Medlink was chosen along with fourteen other local companies. We can proudly declare we employ a high percentage of eminently qualified women who lead and innovate in the Digital Health sector on the International stage.

Full speed ahead!

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360Medlink News

Innovative company, 360Medlink is setting up on the French market with its subsidiary MedClinik and in particular its virtual nurse TAVIE. World Director of Patient Programs, Claire Kamoun tells us more.

Full article can be found here at:

MedClinik Interview with Capital Magazine

Our very own, Claire Kamoun, discusses how the app both optimizes the treatment and morale of those living with a chronic condition.


360Medlink News

José Côté is Principal Scientist and Professor in the Faculty of Nursing at the University of Montréal. She is also the holder of the Research Chair in Innovative Nursing Practices.

José is a founding member of the team that created TAVIE , a virtual nurse intervention program to support people with chronic conditions. TAVIE won a Care Challenge award in 2012 as part of the Connecting Nurses program. To celebrate the fifth year of success of the program we sat with José to discuss about her initiative and its evolution, as well as how winning the Care Challenge gave a boost to TAVIE’s development and helped disseminate this approach in the global nursing community.

Can you tell us about the TAVIE program and how it has evolved to help support patients with chronic conditions?

TAVIE is the French acronym for Traitement, Assistance Virtuelle Infirmière et Enseignement (Treatment Virtual Nurse Assistance and Teaching) and it also translates in English as ‘your life’. It’s a virtual nursing intervention and an innovative information technology platform.

The aim of TAVIE is to provide tailored real-time support to people living with chronic health conditions. It consists of different web-based interventions, but always at the center of TAVIE is a virtual nurse who helps patients to manage their health condition. The nurse supports the development and reinforcement of skills and self-education, and ensures that the patient is active in the process. So, in effect, the virtual nurse is a guide, a care partner and a mentor who empowers the user to take charge of their health condition.

Together with our clinicians we try to predict the patient’s trajectory in terms of the content that we offer. So if a patient has a strong intention to change his behavior, he will have a different intervention from someone without any intention of changing it. We will work differently with him.

You started with TAVIE-HIV. Can you tell us about some of the other conditions the platform is now being used for?

Using a diverse team of clinicians, computer scientists and media professionals, we started developing TAVIE in 2005, with the first program launching in 2007 to help support HIV patients with self-management of antiretroviral medication to improve adherence. We then adapted it to develop TAVIE-Women to respond to the particular needs of women living with HIV.

These were the precursors to the many TAVIE programs we now have that relate to medication adherence, such as TRANSPLANT-TAVIE to support kidney transplant patients and TAVIE@COEUR for people with heart problems. We also have TAVIE en Santé to promote healthy behaviors such as healthy eating, physical activity and smoking cessation, and to reduce the risk of cardiovascular disease and diabetes among people living with HIV.

In all we have so far created 12 interventions, with some still under development or evaluation – other disease states include epilepsy, genital cancer, chronic pain and Parkinson’s disease.

The program has been upgraded over the years in line with new technology, but the virtual nurse has always remained at the center of the intervention. We hope to keep developing new programs in order to offer self-care support for people living with all types of chronic conditions.

Can you share with us some key results on the impact that TAVIE has on patient adherence and outcomes?

For example, with VIH-TAVIE, our clinical studies show a 98% patient satisfaction rating and a clear indication that the program has helped to improve adherence rates. Patients say that the intervention helps them to take their medication as recommended. Even among groups where adherence is already high, we are finding that TAVIE can help them to continue to increase their adherence.

A study of the success of the SOULAGE-TAVIE program showed promising results in improving postoperative pain-related outcomes.

What else do patients say about the program and its benefits?

In general, patients appreciate the accuracy and the quality of information provided. They also report reassurance about side effects, better ability to adapt to their medication and a more positive attitude toward their medication, as well as other emotional benefits such as not feeling so alone.

In short, they feel better equipped to manage their condition and their medication themselves.

What would you tell your colleagues from all around the world about Care Challenge and Connecting Nurses?

Winning the Care Challenge award in 2012 played an important role in our work and in the development of new collaborations for us. TAVIE has become more and more visible in the field of chronic disease management. Care Challenge allowed us to spread innovative nursing ideas all over the world and to expand our work and impact. Since 2012, we’ve gone on to create numerous other projects and win additional awards.

Connecting Nurses has opened a lot of doors for us and we’d certainly encourage other health professionals around the world to submit their projects to the Care Challenge website. With Care Challenge, we can multiply the impact of our successes.



360Medlink News
During our presence at CES, as part of a Quebec-Canada delegation networking session, 360Medlink representatives met the Minister. Mr. J. Manasse Theagene, President and CEO, and Nadhir Khayati, Global Director of Mobile Health Innovations, discussed possible solutions to help stimulate the growth of successful Canadian-based health-IT companies.

360Medlink with its international success with deployments in the US and Europe, looks forward to provincial and federal governments fostering sales opportunities in Canada.

360Medlink News
Determined to tackle the many challenges facing our healthcare, Europe is gearing up to install integrated models in its care systems. Starting on January 1st, a consortium of European partners including iMinds will join forces in KISS2.0, a one-of-a-kind project that focuses on the development of efficient and viable business models for this new approach to healthcare. It envisions generic solutions on a pan-European scale – adaptable to local care settings – involving digital technology and patient engagement.

Tackling challenges in European healthcare
The dramatic rise of chronic diseases and co-morbidity in Europe is putting tremendous pressure on the financing of our healthcare systems. The way our care is currently organized needs a drastic shift towards a new and sustainable model: integrated care, involving prevention and self-management by patients.

In order to accelerate the implementation of efficient and financially viable integrated care systems in Europe, EIT Health (European Institute of Innovation & Technology) has launched the KISS2.0 project (January 2016 – February 2017) in which a consortium of European partners, including iMinds, will join forces.

Models for integrated and personalized care
Unique in its approach, KISS2.0 will develop business models for integrated and personalized care in three European regions: Flanders, Germany and Sweden. These models will be based on a commercial ICT tool for chain management by the care team and will leverage the patients’ capacity to self-manage and assess their chronic diseases, for example through the use of wearables. They will generate important market opportunities for SMEs that are directing their operations, products or services towards the integrated care system.

Business scenario and chain management tool
As a primary outcome, KISS2.0 will deliver valuable information for policy makers and health insurers on the most likely business scenario for integrated care in Flanders, Sweden and Germany.

A secondary outcome will be the development of an ICT tool to be used by (teams of) health professionals for care coordination, organization of secondary prevention and early detection of co-morbidities; but also by patients to self-manage their health and care processes. After the 1-year project duration, this stratification and chain management technology will have been tested on patients with diabetes type 2 in Belgium, Sweden and Germany and will be ready for commercialization on a European scale.

Four small enterprises partnering in the European project consortium play a lead role in realizing these outcomes. Two of them will develop the new care organization models, while two other SMEs will build ICT tools based on an existing solution for commercial chain management.

“We want to have a system such as Vital Health Software at our disposal that offers the intelligence and optimization features for optimal clinical assessment and stratification of diagnosed citizens, developing stratification and care pathway solutions that can be applied in Belgium. This will pave the way for new approaches to local integrated care settings and a business case for our company, fully aligned with the Belgian government’s plans on organizing Chronic Care,” explains Jan Van Emelen of MACX (KISS2.0 project partner).

Leveraging existing know-how and living lab methodology
The project will build on the best practices and learnings from six years of integrated eCare implementation in Gesundes Kinzigtal, Germany (1) by project partner OptiMedis AG, and on the experience with diabetes care as an integral part of the Swedish primary care system, coordinated by Rise.

iMinds contributes its expertise in living lab methodology. “Our experience in panel management and setting up focus groups to capture information, as well as our know-how of innovative business modelling bring real assets to the project,” says Roger Lemmens (iMinds). The models will be tested and fine-tuned through LiCalab, one of the six Flemish Care Living Lab platforms supported by iMinds.

Chronic Care plan of Belgian government
In Belgium, the KISS2.0 project aligns with the federal government’s large-scale plan to improve the organization of chronic care through 4-year projects. It will offer Belgian partners iMinds and MACX unique insights on the implementation, IT challenges and customization of information systems in a multidisciplinary setting around a chronic patient, reinforcing them as candidates to spearhead one or more of Belgium’s ambitious chronic care projects starting in 2017.

More info: Katrien Van Gucht – iMinds Coordinator of KISS2.0

(1)Reime, Birgit; Kardel, Udo; Melle, Christian; Roth, Monika; Auel, Marcus; Hildebrandt, Helmut (2013) From Agreement to Realisation: Six Years of Investment in Integrated eCare in Kinzigtal. In: Meyer, I., Müller, S., Kubitschke, L. (ed) Achieving effective integrated e-care beyond the silos, Empirica, Germany. Advances in Healthcare Information Systems and Administration Book series (AHISA). pp272-289